PRIVACY POLICY
Welcome to DIVANA
Our website, accessible at
www.divanaspa.com ("Site"), is owned and operated by DIVANA. We are committed to safeguarding your online privacy and understand the importance of protecting your personally identifiable information ("Personal Information"). This Privacy Policy outlines how we collect, use, share, and protect your information when you interact with our Site.
By using the Site, you consent to the data practices described in this Privacy Policy. If you do not agree with these terms, please do not use the Site.
Personal Information We Collect
General Browsing: You can explore the Site without providing personal details. However, to access specific features or services, you might need to share Personal Information such as your name, address, phone number, email address, credit card and payment information.
Registration and Service Use: Upon registration or service request, your data will be treated as confidential, except as necessary for legal processes or to protect your rights or the Company’s assets.
Demographic and Preferences Information: We may collect optional demographic details (like gender or age) and preferences for surveys or service customization. This information, linked with your Personal Information, is protected under this Privacy Policy.
Information about Others: If you submit information for another person (e.g., a gift purchase), we use that information to fulfill your request and for no other purposes.
Usage of Your Information
Your Personal Information enables us to provide the requested services, process transactions, respond to inquiries, and enhance your experience on our Site. With your consent, we may send you marketing communications. You can opt-out of promotional emails at any time.
Sharing Your Information
We employ third-party services for website maintenance, order processing, and marketing assistance, sharing Personal Information as necessary.
Cookies and Tracking Technologies
Our Site uses cookies and tracking technologies for site functionality, user experience enhancement, and analytics. You have control over cookies through your browser settings, but disabling them may affect Site functionality.
Security Measures
We take reasonable steps to protect your Personal Information from unauthorized access or disclosure. While we strive for complete security, we cannot guarantee the safety of information transmitted electronically and advise caution when sharing information online.
Children’s Privacy
This Site is not intended for children under 13. We do not knowingly collect information from children under this age. If we learn of any such collection, we will take steps to delete the information as soon as possible.
Changes to Our Privacy Policy
We reserve the right to amend this Privacy Policy. Any changes will be posted on the Site with an updated revision date. We encourage regular review of our Privacy Policy to stay informed.
Governing Law
This Privacy Policy is governed by the laws of Thailand. International users agree to comply with local laws regarding online conduct and acceptable content.
Privacy Notice For Event Participants or Visitors
Participation in Events
When you participate in events hosted by DIVANA, either online or in-person, we may collect personal information such as your name, contact details, and participation preferences. This information is used to manage event registration, communication, and to enhance the participant experience. We may also use this information to inform you of future events that might be of interest to you, subject to your explicit consent.
Photography and Recordings
During our events, we may take photographs and record videos to use in promotional materials, including but not limited to, social media, websites, and print materials. By participating in our events, you consent to the use of these photographs and recordings unless you expressly opt out. If you do not wish to be photographed or recorded, please notify the event organizers upon registration or arrival.
CCTV Privacy Notice
Use of CCTV
DIVANA uses Closed Circuit Television (CCTV) on its premises and at its events to ensure the safety and security of our employees, guests, and property. CCTV footage is monitored and recorded in compliance with applicable privacy laws.
Areas Covered
CCTV cameras are installed in strategic locations, covering public areas and areas where security and safety risks have been identified. Cameras are not installed in private areas such as treatment rooms, restrooms or changing rooms.
Data Handling and Storage
CCTV footage is handled and stored securely, with access restricted to authorized personnel only. Footage is retained for a limited period, after which it is securely deleted, unless retained for a specific legal reason or investigation.
Rights of Individuals
Individuals captured on CCTV have the right to access their personal data, subject to legal restrictions and applicable privacy laws. Requests for access to CCTV footage should be directed to our Privacy Officer at [Your Contact Information]. We will process your request in accordance with our legal obligations.
Contact Us
For any questions or concerns regarding your privacy and our Privacy Policy,
please contact us at 02-286-1864.
Last Modified: 28/02/2024
